Refund policy
At Grace & Chaos, we want every piece to feel like it was made for you — because it was. If something isn't right, we'll make it right.
We offer refunds or replacements for:
- Items sent incorrectly
- Damaged or defective products
Please reach out within 30 days of delivery with your order number, a description of the issue, and a photo — we'll take it from there.
Because each piece is made to order just for you, we're unable to accept returns or exchanges for incorrect size or colour selections. When in doubt, check our size guide before ordering — and remember, sizing up gives you that cozy, relaxed fit our shirts are made for.
To request a refund or replacement, contact us at support@shopgraceandchaos.com with your order number and a brief description of the issue.
This policy may be updated from time to time. For the most current version, reach out to us anytime at support@shopgraceandchaos.com.